What is Guardian Landlord?

Guardian Landlord is smart property support software for self-managing independent landlords. It lets landlords track maintenance requests, coordinate repairs, manage rent payments, and store lease documents — all from one dashboard. When you need backup coverage, Guardian's human team steps in on your behalf. Tenants get their own portal to submit and track requests in real time.

Do I need a property manager to use Guardian Landlord?

No. Guardian Landlord is built specifically for landlords who self-manage their properties without a property manager. The platform handles the coordination and communication so you can manage everything yourself — more efficiently.

Away Mode is a feature that activates real human coverage for your properties when you're unavailable. When enabled, Guardian Landlord's expert team reviews and coordinates every incoming maintenance request on your behalf — tenants experience zero disruption, and you get a full audit trail when you return.

How much does Guardian Landlord cost?

Guardian Landlord starts at $9/month for solo landlords with one property, $19/month for up to 5 properties, and $34/month for 6–10 properties. All plans include a free 3-month trial with no credit card required. Away Mode is available on Starter and above at $79.99 per request handled — you only pay when Guardian steps in.

Is Guardian Landlord good for landlords with multiple properties?

Yes. Guardian Landlord supports multi-property and multi-unit management from a single dashboard. Each property and unit gets its own tenant, maintenance history, and invite flow — fully organized and independent.

How does the AI maintenance intake work?

When a tenant submits a maintenance request, Guardian AI analyzes the issue and generates an instant action plan — including urgency level, recommended vendors or service reps, a pre-drafted message to the tenant, and weather-aware context for HVAC or plumbing issues. It can also suggest self-fixes for minor issues before escalating.

Can tenants use Guardian Landlord too?

Yes. Tenants get their own portal where they can submit maintenance requests, track status updates, view scheduled visits, and receive messages from the landlord or Guardian team — without needing to download an app.

Everything You Need

Property management coverage for self-managing landlords who do it themselves.

One platform that brings clarity to every aspect of your property relationships.

🤖

AI Intelligence, End to End

Tenants submit through a smart intake flow that triages severity and suggests self-fixes. The moment a request lands, Guardian AI generates a full action plan — who to call, how urgently, a ready-to-send tenant message, and weather-aware urgency. When the issue is minor and the landlord returns soon, AI even recommends handing it back to save the fee.

📋

Complete Visibility

Every request moves through a clear pipeline — Submitted, In Review, In Progress, Resolved. Tenants always know where things stand, and landlords have a permanent record across every property and unit.

🏘️

Multi-Property & Multi-Unit Support

Manage single-family homes and multi-unit buildings from one dashboard. Each unit gets its own tenant, history, and invite flow — fully independent, cleanly organized.

💰

Financial Tracking

Track rent by unit and month — mark payments paid, partial, or late at a glance. Every resolved repair captures its cost and receipts, with exportable reports so you always know what's coming in and going out.

📄

Lease Document Storage

Attach lease agreements, addendums, and move-in documents directly to each tenancy — active or past. No more hunting through email or Dropbox. Everything in one place, organized by tenant and property.

🛡️

Away Mode Coverage

Self-managing your properties? Away Mode is your backup. Flip a switch and Guardian Landlord's expert team handles all incoming requests while you're unavailable — tenants stay taken care of, no property manager required.

The Process

High-tech. Still human.

AI handles the heavy lifting so our team — and yours — can focus on what matters: people.

Tenant submits a request

Tenants pick a category, describe the issue, and add photos. If a quick self-fix might work — like a plunger for a blocked drain — the app suggests it first. One tap if it worked. Otherwise, the request goes through.

An action plan is ready instantly

The moment a request lands, Guardian AI delivers a full action plan — urgency level, who to call (from preferred reps or top-rated local contractors), and a pre-drafted message to the tenant. Weather-aware for HVAC and plumbing issues.

Landlord or Guardian team acts

Landlords act directly from the dashboard with full context in hand. When Away Mode is active, Guardian Landlord's expert team takes over — using the action plan as their guide. If the issue is minor and the landlord returns soon, AI even recommends handing it back to save the fee.

Tenant stays in the loop

As status progresses, tenants get updates in their portal. Scheduled visits, messages from the landlord, resolution confirmation — all visible without needing to chase anyone down.

NEW MAINTENANCE REQUEST

What type of issue is it?

💧
Plumbing

❄️
HVAC

📦
Appliance

⚡
Electrical

🏗
Structural

❓
Other

Sink is backed up

✓ Good to go

💡

Quick plunger fix to try

Takes 30 seconds — might save you a wait

✓ That fixed it — nevermind!

Tried it — didn't work

Skip — just submit the request

✦ AI ACTION PLAN

⚡ Handle Now

Burst pipe with active flooding — immediate action required. Damage risk increases every hour.

Urgency

Immediately

Your Rep

Jeff Johnson

📞 952-334-7592

🌤 Weather Context

Current temp 45°F — plumbing issues in near-freezing temps carry freeze risk. Act promptly.

✉ Draft Tenant Message Send to tenant →

"Hi — an emergency plumber is on the way. Please shut off the valve under the sink if safe to do so."

← All Requests

Sparks from Electrical Outlet

Emergency Submitted

✦ AI ACTION PLAN

URGENCY

Immediately

YOUR REP

Signature Electric

📞 952-443-4434

✉ Message Tenant Send →

"Hi — I'll have an electrician look at this immediately."

Sparks coming from outlet

DETAILS

TENANT

Jordan S.

PROPERTY

Victoria retreat

CATEGORY

Electrical

SUBMITTED

2 days ago

MY REQUESTS

Maple Street Duplex · Unit 1A

Burst pipe — flooding in kitchen

Submitted 2 hours ago

🛡 Guardian In Progress

📅 Scheduled Visit

Thursday, Aug 15 · 10am–12pm

Emergency plumber is on the way.

Bathroom faucet dripping

Resolved 3 weeks ago

Resolved

Pricing

3 months free. No card required.

Simple pricing by portfolio size. Away Mode is available on Starter and above — pay only when Guardian steps in.

Solo

/ month after free trial · cancel anytime

1 property
Unlimited tenants
AI maintenance intake
Full request history
Live status tracking
Expense reporting
Away Mode

Start free →

3 months free · no card required

See Guardian Landlord
in action

Explore the platform as a landlord managing properties, or as a tenant submitting a request. Live and clickable — no login required.

💡 This is a scripted demo — actions follow a guided path, not all options are live.

🔒app.guardianlandlord.com/dashboard

🏠

Properties

👥

Active Tenants

🔧

Open Requests

⚠️

Emergencies

Recent Maintenance Requests

View all →

Burst pipe — flooding in kitchen

Maple Duplex · Unit 1A · Priya K. · 2h ago

🛡 GuardianEmergency

HVAC not cooling

Riverside House · Tom B. · yesterday

In Progress

Bathroom faucet dripping

Maple Duplex · Unit 2B · Sara W. · 3 days ago

Resolved

🏢 MULTI-UNIT

Maple Street Duplex

412 Maple St, Austin TX 78701

🚪1APriya K.

🚪2BSara W.

🚪3CVacant Invite

🏡

Riverside House

88 River Rd, Austin TX 78704

3 tenants

1 open

🏠

Cedar Lane House

22 Cedar Ln, Austin TX 78703

2 tenants

0 open

🏢 Maple Street Duplex

2 active

Priya Kapoor

Unit 1A · Since Mar 2024

Active

📄 Lease Documents 1

▾

Sara Walsh

Unit 2B · Since Jan 2024

Active

✉ Pending Invite

✉

newresident@email.com

Unit 3C · Invited Mar 24 · Expires Mar 31

🏡 Riverside House

3 active

Tom Baxter

Since Feb 2023 · No end date

Active

Burst pipe — flooding in kitchen

Maple Duplex · Unit 1A · Priya K. · 2h ago

🛡 GuardianEmergency

HVAC not cooling

Riverside House · Tom B. · yesterday

In Progress

Bathroom faucet dripping

Maple Duplex · Unit 2B · Sara W. · 3 days ago

Resolved

← All requests

Burst pipe — flooding in kitchen

EmergencySubmitted🛡 Guardian

PROGRESS

✓

Submitted

In Review

In Progress

✓

Resolved

✦ AI ACTION PLAN cached

⚡

Handle Now

Active flooding — every hour increases damage. Dispatch plumber immediately.

URGENCY

Immediately

YOUR REP

Jeff Johnson

📞 952-334-7592

✉ MESSAGE TENANT Send to tenant →

"Hi — an emergency plumber is on the way. Please shut off the valve under the sink if safe."

DESCRIPTION

Burst pipe under kitchen sink — water is actively flooding the floor.

DETAILS

TENANT

Priya Kapoor

PROPERTY

Maple St Duplex

CATEGORY

Plumbing

SUBMITTED

2 hours ago

ACTIVITY

Set to Submitted

2h ago

← All requests

HVAC not cooling

HighIn Progress

PROGRESS

✓

Submitted

✓

In Review

In Progress

✓

Resolved

✦ AI ACTION PLAN

URGENCY

Within 48 hours

YOUR REP

Jeff Johnson

📞 952-334-7592

SUGGESTED NEXT STEP

Check and replace air filter first. If no improvement call Jeff for refrigerant check.

💡 WORTH TRYING FIRST

Replace the air filter if it looks grey or clogged.

DESCRIPTION

AC unit running but not cooling. Upstairs is 84°F even with thermostat at 70°F.

DETAILS

TENANT

Tom Baxter

PROPERTY

Riverside House

CATEGORY

HVAC / Climate

SUBMITTED

Yesterday

← All requests

Bathroom faucet dripping

LowResolved

PROGRESS

✓

Submitted

✓

In Review

✓

In Progress

✓

Resolved

💰 REPAIR COST

$185.00

📎 RECEIPTS

🧾

receipt_plumber.pdf

Not visible to tenants

DESCRIPTION

Bathroom faucet dripping steadily. Replaced worn cartridge — resolved in one visit.

DETAILS

TENANT

Sara Walsh

PROPERTY

Maple St Duplex

CATEGORY

Plumbing

SUBMITTED

3 days ago

ACTIVITY

Resolved

1 day ago

In Progress

2 days ago

⊟ Filter

From

Jan 1, 2025

Today

Property	Request	Cost
Maple Duplex	Bathroom faucet dripping	$185.00
Riverside House	Garbage disposal replaced	$320.00
Cedar Lane	Window latch repair	$137.00
Total		$642.00

April 2026

$3,200 collected of $4,400 · 2 outstanding

Maple Street Duplex

412 Maple St, Austin TX

MULTI-UNIT

Unit 1A

Priya K.

$1,200

✓ Paid

Unit 2B

Sara W.

$1,200

⏱ Pending

Unit 3C

Vacant

Set rent

+ Record

Riverside House

88 River Rd, Austin TX

Riverside House

Tom B.

$2,000

⚠ Late

Away Mode is off

Toggle to schedule an away period

How requests route while you're away

📝

New Request

From any tenant

→

🛡

Guardian Team

Handles it

→

👤

You (Marcus)

Notified by email

← Riverside House

Property Preferences

Riverside House · 88 River Rd

✦

These preferences flow directly into the AI Action Plan — so when an appliance issue comes in, Guardian already knows whether to repair or replace, and quotes accordingly.

Preferred Service Reps

HVAC

AirCo Pro — Mike Hernandez

📞 (512) 555-0182

Plumbing

FastFlow Plumbing — 24/7

📞 (512) 555-0241

General

Jeff Johnson — Handyman

📞 952-334-7592

Appliance Repair vs. Replace

❄️

Air Conditioner

Replace if repair quote exceeds $800

Replace

🔥

Furnace

Always attempt repair first

Repair

🧊

Refrigerator

Replace if repair quote exceeds $400

Replace

🫧

Washer / Dryer

Ask landlord before acting

Ask Me

🏢

Maple Street Duplex

412 Maple St · Unit 1A · Austin, TX 78701

Active

My Requests

Burst pipe — flooding in kitchen

Submitted 2 hours ago

🛡 GuardianSubmitted

Bathroom faucet dripping

Submitted 3 weeks ago

Resolved

← Back

New Maintenance Request

Maple Street Duplex · Unit 1A

← My Requests

Burst pipe — flooding in kitchen

EmergencyIn Progress🛡 Guardian

🛡

Guardian Landlord is on it

Our team is handling this while your landlord is away. We'll keep you updated here.

PROGRESS

✓

Submitted

✓

In Review

In Progress

✓

Resolved

📅

Scheduled Visit

Thursday, Aug 15 · 10:00 AM – 12:00 PM

Emergency plumber is on the way. Please be available or leave access instructions.

💬 MESSAGES TO TENANT (1)

Marcus · 1h ago

Plumber is en route — should arrive by 10am. Shut off the valve under the sink for now.

✉️

Property Invite

🛡 Property Invite

Marcus L. has invited you to join as a tenant.

📍

Maple Street Duplex · Unit 3C

412 Maple St, Austin TX 78701

Click below to accept the invite and gain access to this property's maintenance portal.

✓

You're in!

You're now linked to Maple Street Duplex · Unit 3C. You can submit and track maintenance requests from your portal.

Explore

Smart Property Support
for Landlords Who Do It Themselves

Property management coverage for self-managing landlords who do it themselves.

AI Intelligence, End to End

Complete Visibility

Multi-Property & Multi-Unit Support

Financial Tracking

Lease Document Storage

Away Mode Coverage

High-tech. Still human.

Tenant submits a request

An action plan is ready instantly

Landlord or Guardian team acts

Tenant stays in the loop

Built for landlords
who do it themselves.

Try it yourself — no login required

3 months free. No card required.

Be first.
Save half.

Reserve your spot

You're on the list!

See Guardian Landlord
in action

Smart Property Supportfor Landlords Who Do It Themselves

Property management coverage for self-managing landlords who do it themselves.

AI Intelligence, End to End

Complete Visibility

Multi-Property & Multi-Unit Support

Financial Tracking

Lease Document Storage

Away Mode Coverage

High-tech. Still human.

Tenant submits a request

An action plan is ready instantly

Landlord or Guardian team acts

Tenant stays in the loop

Built for landlordswho do it themselves.

Try it yourself — no login required

3 months free. No card required.

Be first.Save half.

Reserve your spot

You're on the list!

Privacy Policy

Information We Collect

How We Use Your Information

Data Storage

Third-Party Services

Data Retention

Contact

Terms of Service

The Platform

Your Account

Acceptable Use

Uploaded Content

Away Mode & Guardian Services

Limitation of Liability

Changes to Terms

Contact

Get in Touch

Message sent!

See Guardian Landlordin action

We're almost there!

Smart Property Support
for Landlords Who Do It Themselves

Built for landlords
who do it themselves.

Be first.
Save half.

See Guardian Landlord
in action